Nicholas Howley

Nicholas Howley is an accomplished professional in business operations and systems management, currently serving as the Senior Manager of Business Operations at Wayside Publishing since October 2019. Throughout the tenure at Wayside Publishing, Nicholas has led teams across various departments and overseen the strategic management of key business systems, including Salesforce, NetSuite, and Hubspot. Previous roles include Manager of Business Systems & Enablement, Salesforce Platform Manager, and Salesforce Platform Lead, demonstrating extensive expertise in CRM architecture, customer enablement, and data analysis. Prior experience includes positions at United Way of Greater Portland and Maryland University of Integrative Health, where Nicholas focused on database management and enrollment data analysis. Nicholas holds a Bachelor of Arts in Psychology from the University of Massachusetts Amherst and a Master of Arts in Education from the University of Saint Joseph. Additional educational pursuits include studies through Trailhead by Salesforce and graduate studies in Community Health Services at Argosy University.