Kelsey Derrickson is an experienced outreach specialist currently employed at Wayspring since November 2022, where responsibilities include conducting outreach to members and providers, securing consent for services, and providing ongoing engagement. Previous experience includes serving as an Associate Treatment Advisor at Recovery Centers of America, where Kelsey pre-screened patients for treatment and managed the admissions process. A prior role as Client Services Supervisor at BluePearl Specialty + Emergency Pet Hospital involved mentoring staff and improving reception performance, while a position as Senior Account Manager at Discover Financial Services focused on customer service and process improvement. Kelsey has a strong background in engagement, outreach, and customer service across various sectors.
This person is not in the org chart
This person is not in any teams
This person is not in any offices