Mark Leonardi is a seasoned professional with extensive experience in human resources and strategic business partnerships. As the Director of Strategic Business Partnerships at Waystar since June 2021, Mark has been pivotal in modernizing the healthcare revenue cycle through innovative technology and enhancing client experiences for over 450,000 providers. Prior to Waystar, Mark held leadership roles at ORR Corporation, Fifth Third Bank, and Yum Brands / KFC, where responsibilities included driving HR initiatives, developing talent, and ensuring operational excellence across diverse workforces. Mark began career initiatives in human resources at KFC, ultimately managing HR efforts for a significant number of store-level team members. Mark holds a Master's degree from Ohio University and a Bachelor's degree from West Virginia University.
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