Alex Balay

Alex Balay is an experienced professional currently serving as Team Lead in Account Security and Risk at Wealthsimple since February 2021, where responsibilities include managing a remote team of Client Experience Associates to ensure exceptional client service while upholding security and compliance standards. Prior roles include Senior Client Experience Associate and various positions at Yellow Pages, where Alex managed over 160 digital marketing projects, and at Dixon Mitchell Investment Counsel as Portfolio Administrator. Previous experience also encompasses roles at Connor, Clark & Lunn Financial Group, JPMorgan Chase Bank, and DLL, covering areas such as investment management, risk analysis, and sales support. Alex holds an MBA from The University of New Mexico and a Master in Management from EM Normandie Business School.