Elle A.

Elle A. currently serves as the Manager of Account Security and Risk at Wealthsimple, leading a team of over 30 reports that addresses client interactions related to account security, including issues like identity theft and transaction disputes. Prior to this role, Elle A. managed the Client Experience support teams focused on risk and incident response, also at Wealthsimple. Earlier experience includes a managerial position at Shopify, overseeing a multilingual support team of over 50, along with roles that coached frontline and multilingual support specialists. Elle A. began a professional career with an administrative assistant position at the National Research Council Canada, where database management and travel document oversight were key responsibilities. Elle A. holds an Associate's degree in Business Administration and Management from Camosun College.