Jron Barber

Jron Barber is a skilled Service Desk Specialist at Moore, with prior experience at Capital One as part of the Information Technology Service Desk, where Jron handled over 16 customer support calls daily using Amazon Connect Desktop phone software. Previous roles include Call Center Customer Service Representative at LaSalle Network, addressing over 100 calls daily and documenting support tickets, and Training Store Manager at SNIPES, where Jron successfully managed a team of over 12 employees and implemented strategies to reduce inventory shrinkage. Jron's education includes completion of programs at Year Up United and the University of Maryland Global Campus, focusing on Information Technology.