National Citizen Service Trust is a not-for-profit organisation incorporated by Royal Charter and established to shape, support, champion and lead a thriving National Citizen Service. National Citizen Service Trust is registered in England and Wales with Royal Charter Body number RC000894. Our registered office is at The Pembroke Building, Kensington Village, Avonmore Road, London, W14 8DG

Charity

Social Impact

NCS' headquarters in London, United Kingdom

This department focuses on managing customer relations and enhancing user satisfaction with products and services.

Customer Experience

The Operations and Support team at NCS plays a crucial role in ensuring the smooth functioning of the organization’s initiatives. This team is responsible for managing contracts and partnerships, overseeing IT and cloud systems support, ensuring quality assurance, and coordinating data operations. They work collaboratively to enhance operational efficiency and provide essential support to deliver impactful programs that benefit young citizens across the UK.

Operations and Support

The Human Resources and Governance team at NCS is responsible for fostering a strong organizational culture through effective talent management, compliance, and strategic workforce planning. They ensure adherence to legal and governance standards while promoting employee development and engagement. This team also manages recruitment, compensation, and policy formulation to support the mission of the National Citizen Service Trust.

Human Resources and Governance

The Marketing and Communications team at NCS is responsible for promoting the organization's mission and programs to a broad audience. They develop and execute strategic marketing campaigns, manage public relations efforts, create engaging content across various platforms, and coordinate events to enhance community engagement. Additionally, they oversee internal communications to ensure staff are informed and aligned with organizational goals.

Marketing and Communications

The Information Security and Compliance team at NCS is responsible for safeguarding the organization’s data and ensuring adherence to legal and regulatory standards. This team conducts risk assessments, implements security measures, and oversees compliance activities, while also focusing on data protection and quality assurance to maintain trust and integrity within the organization. Through collaboration and continuous monitoring, they strive to mitigate risks and enhance the overall security posture of NCS.

Information Security and Compliance

This department focuses on guiding organizational direction and overseeing team operations.

Leadership and Strategy

This department manages interactions and communications with external stakeholders and the public.

People (2)

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Other teams

Operations and Support

Human Resources and Governance

Marketing and Communications

Information Security and Compliance

Leadership and Strategy

External Relations