John Morris

John Morris is an accomplished professional with over three decades of experience in incident management, technical support, and customer operations. They began their career as a Region Support Technician at ADP and progressed through various roles, ultimately serving as a Major Incident Manager at Planet. Notably, John held leadership positions at Fiserv, where they managed operations supporting a vast network of incident managers and directed global incident management strategies. Additionally, they have contributed as a Senior Director at Dun & Bradstreet and have worked on developing standard operating procedures and process improvements across their roles. John earned a BS in Business Economics from Western Kentucky University.