Stuart Shepherd

Stuart Shepherd is an experienced professional in Service Design and Transition, currently serving as the Service Design and Transition Lead for a Major IT Transformation Programme at Planet since June 2023. Previously held similar roles at LIMOSS, ASOS.com, and Gloucestershire County Council, demonstrating a consistent focus on operational readiness, risk management, and stakeholder communication across various projects. Notable positions also include Service Design and Transition Manager at Selfridges and the Financial Conduct Authority, where responsibilities encompassed delivering project-driven change and ensuring service supportability. Additionally, experience as a Service Transition Lead at WorldPay and Service Delivery Manager at Teliris showcases expertise in service level agreement management and customer engagement. Early career roles at Touchbase included Services Director and European Support Leader, emphasizing leadership in service delivery and client support across technology solutions.