Robert Twigg

Robert Twigg has over two decades of experience in IT service delivery and management, currently serving as a Service Delivery Manager at Weatherbys Ltd since June 2014, where responsibilities include overseeing IT Service Delivery and Service Desk functions, managing service levels, and implementing service improvements. Prior roles include managing a syndicated service desk for Phoenix (IT Infrastructure Services) and leading service delivery for Sun Support, with a strong background in technical support and training. Robert's career began as an IT Support Analyst at Asptech It Solutions Ltd, complemented by a Bachelor's Degree in Computer Science from the University of Central England and a GNVQ Advanced in Engineering from Solihull Technical College.