Robert Twigg

Service Delivery Manager at Weatherbys Ltd

Robert Twigg has over two decades of experience in IT service delivery and management, currently serving as a Service Delivery Manager at Weatherbys Ltd since June 2014, where responsibilities include overseeing IT Service Delivery and Service Desk functions, managing service levels, and implementing service improvements. Prior roles include managing a syndicated service desk for Phoenix (IT Infrastructure Services) and leading service delivery for Sun Support, with a strong background in technical support and training. Robert's career began as an IT Support Analyst at Asptech It Solutions Ltd, complemented by a Bachelor's Degree in Computer Science from the University of Central England and a GNVQ Advanced in Engineering from Solihull Technical College.

Location

Northampton, United Kingdom

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Weatherbys Ltd

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Weatherbys is a family firm which for more than 250 years has provided British horseracing with its central administration and maintained the founding register of racehorse breeding. At the heart of the industry from the outset, today we administer racing under contract from the governing British Horseracing Authority, as well continuing our role registering all thoroughbred horses in Britain and Ireland within The General Stud Book. Alongside these core responsibilities, we provide many different services to racecourses, owners, trainers, breeders, media and others involved in the sport. In Ireland, we have one of Europe’s premier DNA and genomic testing laboratories, offering a range of tests to multiple animal species. We have created Weatherbys Bank, offering everything expected from a modern financial services company but always delivered with the personal care and attention to detail that is the hallmark of a traditional family firm. We remain privately owned and have enjoyed direct involvement from seven generations of the Weatherby family. Our reputation means everything. Integrity, reliability and accuracy are our watchwords, and we monitor our performance constantly to ensure we deliver the highest levels of customer service. We are proud of the trust that our customers and clients put in us. Over more than two centuries, Weatherbys has developed into a dynamic and innovative organisation – justifiably proud of its history but intensely ambitious for its future. Weatherbys operates a Preferred Supplier List of partners across our business streams throughout the UK. For your business to be considered on this list, at the first instance, please send information of your areas of expertise and any historic relationship with Weatherbys to: recruitment@weatherbys.co.uk


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Employees

201-500

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