Darren Usher

Director - Strategic Accounts at Web.com

Darren Usher has extensive work experience in various leadership roles. Darren started their career at T-Mobile (previously PowerTel, VoiceStream) in 1998 as a Manager of Special Projects and worked there until 2002. In 2002, they joined Web.com and held multiple director-level positions, including Director of Customer Service, Director of Technical Services, Director of Customer Relations, and Director of Workforce Management. Darren'sresponsibilities at Web.com included managing high-level customer dissatisfaction, legal matters, fraud prevention, and resolution of disputes. Darren also served as the Director of Operations and Director of Strategic Accounts.

Darren Usher attended George Washington University from 1995 to 1997, studying Business and Project Management. Darren also attended Middlesex College from 1987 to 1991, although no specific degree or field of study is mentioned. Additionally, Darren has obtained a certification as a Certified Project Manager from George Washington University.

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Timeline

  • Director - Strategic Accounts

    December, 2014 - present

  • Director - Operations

    March, 2014

  • Director Of Workforce Management

    January, 2012

  • Director Of Customer Relations

    December, 2007

  • Director Of Technical Services

    March, 2007

  • Director Of Customer Service

    December, 2002

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