Katrin Hess has a robust background in quality assurance and warranty management, with a career spanning over a decade in the automotive and manufacturing industries. Beginning as a Fertigungsleiterin at UNGER Kabel-Konfektionstechnik GmbH, Katrin progressed through various roles, including REFA Technikerin at MENNEKES and multiple positions at Webasto Group, culminating as a Senior Warranty Expert. Other notable positions include Warranty Reduction Teamleader at Webasto Roof Systems Birmingham and Warranty Engineer at Magna Exterior & Interior. Katrin holds a degree in Wirtschaftsingenieurwesen from Berufsakademie Sachsen, completing studies in 2007.