Divya Shivakumar

Divya Shivakumar is a Senior Product Support Engineer at WebEngage, with experience in troubleshooting bugs related to REST APIs, APIs, HTML/CSS, and Javascript since April 2023. Prior to this role, Divya served as a Product Support Specialist and a Customer Happiness Warrior at Exotel from November 2019 to April 2023. Divya's career also includes positions as a Customer Service Specialist at Magus Customer Dialog Pvt Ltd, a Relationship Manager at CREDIT SUDHAAR SERVICES PRIVATE LIMITED, and a Computer Science Teacher at SVES English High School. Divya holds a Diploma of Education in Computer Science from Rajiv Gandhi Memorial Polytechnic, completed in 2016.