Angelica Navarro

Senior Customer Support Specialist - Billing & Accounts at Webflow

Angelica Navarro has a diverse work experience spanning various roles and companies. Angelica is currently working as a Customer Support Specialist - Billing & Accounts at Webflow since July 2022. Prior to this, they worked at InVision for several years, starting as a Customer Advocate Tier 1 Support from July 2018 to April 2020. Angelica then progressed to become an Account Support Specialist from May 2020 to November 2021, and eventually a Senior Account Support Specialist from December 2021 to July 2022. Before InVision, Angelica worked as a Support Analyst at Cerner Corporation from August 2017 to July 2018, where they provided support for a patient portal and worked directly with patients. Angelica also has experience as a Bilingual PCI Compliance Associate at Sysnet Global Solutions, handling calls in English and Spanish, from September 2016 to August 2017. Angelica started their career as a Customer Service Representative at TuBreak from February 2015 to May 2016, where they provided assistance and advice to students. Angelica also has experience as an Analytical Chemist at Representaciones e Investigaciones Medicas, S.A. de C.V. from February 2009 to July 2012, conducting various laboratory tests. Additionally, they worked as a Customer Service Representative at FarmaCon Pharmacy from December 2007 to September 2008, where they ensured appropriate dispensing of medications and provided information to customers.

Angelica Navarro completed their Bachelor's degree in Pharmaceutical Chemistry from the Universidad Autónoma de Sinaloa from 2004 to 2008. Later, they pursued English Language studies at the National College of Business Administration (NCBA) from 2013 to 2014.

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Timeline

  • Senior Customer Support Specialist - Billing & Accounts

    October 1, 2023 - present

  • Customer Support Specialist Billing Accounts

    July, 2022