Anna Kelian

Knowledge Champion And Senior Support Trainer at Webflow

Anna Kelian has a diverse work experience that spans across multiple roles and industries. In 2017, they worked at Webflow as a Customer Support Specialist, providing support to customers and resolving various technical issues. Anna then moved on to become a Technical Writer, where they played a crucial role in launching Webflow University by creating articles, guides, and tutorials. Anna later transitioned into the role of a Curriculum Designer, where they redesigned and simplified tutorials to enhance the customer experience. As a Learning and Development Coach, they wrote training materials and guides to empower the Webflow support team. Anna also managed the onboarding and training of new customer support agents. In 2021, Anna joined The Lifebook Company, initially as a Lifebook Champion and Intellectual Life Champion, helping individuals define their life vision and create action plans. Anna then became a certified Lifebook Leader, guiding individuals in designing their ideal lives. Currently, Anna is the Founder of Rise An Eagle, where they assist solopreneurs in improving their confidence and launching successful businesses.

Anna Kelian received a Diploma of Education in Early Childhood and Elementary Education and Teaching from Polyglot College, where they studied from 2004 to 2007. In addition to their formal education, they obtained additional certifications including being certified as a Lifebook Leader from The Lifebook Company in August 2021, an Educator from Polyglot Technical College in June 2007, and a Certified Business Coach from Evercoach by Mindvalley in March 2021.

Links

Timeline

  • Knowledge Champion And Senior Support Trainer

    January 1, 2023 - present

  • Senior Customer Support Trainer

    April, 2021

  • Learning And Development Coach

    October, 2019

  • Curriculum Designer

    March, 2019

  • Technical Writer

    February, 2018

  • Customer Support Specialist

    May, 2017

Related people