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Drew Schafer

Senior Global Manager Of Support Operations at Webflow

Drew Schafer is a highly experienced professional with a diverse work history. Drew currently serves as the Global Senior Manager of Enterprise Support at Webflow, a position they have held since October 2022. Prior to this role, Drew worked as a Customer Support Manager and Technical Customer Support Specialist at Webflow.

Before joining Webflow, Drew worked as a Freelance Web Developer, providing web development services independently since September 2010. Drew also worked at JAE Group Incorporated as a Technical Business Analyst from May 2017 to October 2020, where they focused on business development and developing solutions for various branches in New Zealand.

Drew gained valuable experience as a Service Delivery Manager at iT360 Ltd from March 2016 to March 2017. In this role, they ensured exceptional customer service and coordinated support operations. Drew also worked at CMIT Solutions, Inc. as an IT Specialist from January 2015 to January 2016, where they monitored and resolved end user issues.

Additionally, Drew has held positions at Assurity Group, where they served as a Service Delivery Manager and Control System Designer from October 2013 to December 2014 and from September 2010 to October 2013, respectively. Drew began their career at Crestron Electronics as a Tradeshow Technician, focusing on building and testing Audio, Video, and Lighting control systems for trade shows from June 2006 to September 2008.

Overall, Drew Schafer has a strong background in customer support, technical roles, and web development, making him a versatile professional in the industry.

Drew Schafer does not have any formal education history. There is no information available regarding a school, degree, or field of study.

However, Drew Schafer has obtained certifications in the following areas:

- Responsive Web Design from freeCodeCamp, obtained in April 2019.

- Essentials of Crestron Programming from Crestron Electronics, obtained in June 2011.

- ALA Lighting Associate from the American Lighting Association, obtained in December 2010.

Links

Timeline

  • Senior Global Manager Of Support Operations

    October 1, 2023 - present

  • Global Senior Manager Of Enterprise Support

    October, 2022

  • Customer Support Manager

    June, 2021

  • Technical Customer Support Specialist

    October, 2020

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