Joanna Wong serves as the Product Enablement Program Lead and Lead Technical Architect at Webflow, where responsibilities include managing a business portfolio of over 75 accounts, providing technical guidance and solutions, and collaborating closely with Sales and Customer Success teams to enhance product adoption and customer satisfaction. Previously, roles at Klaviyo included Backline Product Expert and Product Expert, focusing on email and SMS marketing support and customer service. Joanna also brings extensive experience in marketing and account management from previous roles at Wonderist Agency and as a Freelance Marketing & Design consultant, delivering strategic marketing services across various industries. Educational background includes a degree in Journalism with an emphasis on Advertising and Marketing from San Diego State University.
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