Michelle Ziadie currently serves as a Customer Success Manager at Webflow, having previously held various leadership roles at Khoros, including Regional Director and Customer Success Director, where significant achievements included managing an $11M ARR portfolio and leading a team towards a $31M combined portfolio. Awarded titles such as CSM of the Year and Customer Success Team Player of the Year, Michelle has demonstrated expertise in driving product adoption, customer retention, and building long-term partnerships. Earlier experience includes serving as an Executive Assistant at General Assembly and Daybreaker, managing complex schedules and coordinating travel for C-Level executives, as well as roles in corporate travel sales and regional sales management within the hospitality industry. Michelle holds a Bachelor of Science degree in Public Relations and Organizational Communications from Southeast Missouri State University.
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