Sa'ad Quadri has a diverse background in customer success and operational management, with experience in various sectors. At WNS Global Services, Sa'ad served as a Senior Associate, liaising with regulatory bodies and managing customer relationships through SAP ISU CRM. Sa'ad transitioned to Allscripts India and then Phreesia as a Client Success Specialist, where Sa'ad improved technical resolutions and client satisfaction metrics. In August 2023, Sa'ad became a Manager at SF Nutritional Care, overseeing strategic plans for a multi-millet flour business. Currently, as a Customer Success Manager at Webgility, Sa'ad is responsible for a portfolio of over 150 accounts, focusing on retention and reducing churn risk through data-driven strategies. Sa'ad is also pursuing a Bachelor of Commerce in Business Administration and Management at Suresh Gyan Vihar University, Jaipur.
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