Caitlin B.

Caitlin B. is an experienced Salesforce Administrator with a strong background in managing and optimizing Salesforce platforms across multiple organizations. Currently serving at WebMD since August 2022, Caitlin has previously held similar roles at Lendlease and Learning Technologies Group plc, where responsibilities included providing level 2 support, managing user accounts, and integrating third-party systems such as Pardot. With a Bachelor of Science in Computer Science from the University of Sussex, Caitlin has extensive expertise in troubleshooting, data maintenance, and driving productivity enhancements within sales and marketing departments. Skills also involve training users, creating reports and dashboards, and strategizing process improvements to maximize platform value.