Justin D'Alessandro is an experienced professional in operational innovation and content strategy, currently serving as Director of Operational Innovation at WebMD since October 2016, where prior roles included Associate Director and Senior Manager. Previously, Justin held a position as Medical Writer at Hettich Instruments, overseeing educational writing and ensuring the accuracy of messaging for medical devices. Additional experience includes freelance roles as a researcher at Philips Auction House and a copywriter for RezBiz, LLC. Justin began a career in logistics as a Logistics Operator at Hettich Instruments and contributed as a Research Assistant at Salem State University, where various academic projects were undertaken. Justin holds a Master of Arts in English Language and Literature from Salem State University and completed a Bachelor of Arts in Communication and Media Studies, along with a Film Studies Certificate from the University of Massachusetts Amherst.
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