Lauren Russell is an accomplished professional with extensive experience in Salesforce operations and business applications. Currently serving as the Director of Salesforce Operations at WebMD, a position held since May 2017, Lauren has advanced through various roles, demonstrating expertise in CRM data stewardship and operational improvements. Previous experience includes a Business Applications Specialist role at Schoology and a Salesforce Business Analyst position at New York Life & MainStay Investments, where Lauren engaged sales teams and enhanced user adoption through training and support. Early career roles at The Advisory Board Company, T. Rowe Price, Prudential Financial, Franklin & Marshall College, and others provided foundational skills in marketing, client relations, and operational support. Lauren holds a Bachelor's degree in Business, Organizations, and Society from Franklin & Marshall College.
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