Shannon Carillo

Shannon Carillo is a seasoned professional with extensive experience in revenue cycle management and operations. Currently serving as a Senior Solution Architect at WebPT since June 2022, Shannon collaborates with cross-functional teams as a subject matter expert on brand solutions. Prior to this role, Shannon held various positions at Apex Billing Solutions, Inc., including Strategic Revenue Cycle Manager, Solution Consultant/Senior Business Analyst, and Director of Revenue Cycle Operations, where responsibilities ranged from monitoring client account performance to developing service standards and optimizing reimbursement processes. Shannon's career also includes serving as the Director of Operations at Lake Ridge Physical Therapy, managing business operations and ensuring compliance across multiple locations. Shannon holds an Associate in Applied Science degree in Physical Therapy Technician/Assistant from Northern Virginia Community College.