Monica S. is a seasoned professional with extensive experience in strategic planning and program management across various industries. Currently serving as a Senior Program Manager for Client Experience at WebPurify, Monica previously held the role of Senior Manager of Strategic Planning at CVS Health, where initiatives focused on aligning resource allocation and operational processes with organizational objectives. At Twitter, Monica directed a global operations team to ensure compliance and safety, achieving significant efficiency improvements through outsourcing strategies. Earlier roles at Prosper Marketplace involved managing verification processes and improving customer satisfaction through effective complaint resolution and training programs. Monica holds a Bachelor's degree in Industrial and Organizational Psychology from Arizona State University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices