Robert Dobson is an experienced leader in workforce management with a robust career spanning over three decades. Currently serving as the Director of Workforce Management at Webster Bank since March 2023, Robert previously held the position of Global Head of Workforce Management at StubHub from December 2017 to February 2023. Earlier in Robert's career, significant contributions were made at InterContinental Hotels Group (IHG®) from January 1995 to December 2017, including roles such as Director, Director of Resource Planning, and Resource Planning Manager, where Robert was instrumental in developing workforce strategies across multiple global contact centers. Robert's military experience as Staff Sergeant in the Utah Army National Guard from 1988 to 2016 further complements an extensive background in management, bolstered by an MBA from the University of Phoenix and a Bachelor's degree in Music from the University of Utah.
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