Laura Angelo

Client Resolution Specialist at WebTPA

Laura Angelo has a diverse work experience in the healthcare industry. Laura started their career at Community Health Network of Connecticut, Inc. in a transitional care non-clinical role. Later, they worked at WebTPA as a Client Resolution Specialist, where they handled escalations, assisted with member and provider outreach, and trained new staff. Prior to that, Laura worked at Allied Health Group as a PCA. Laura also has experience as a Care Coordinator and a Transitional Care Non-Clinical worker at Community Health Network of Connecticut, Inc. Throughout their career, Laura has gained valuable skills in client resolution, case management, mentoring, and customer service.

Laura Angelo pursued their education at Housatonic Community College from 2015 to 2017, where they obtained an Associate's Degree in Registered Nursing/Registered Nurse.

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Timeline

  • Client Resolution Specialist

    October, 2022 - present

  • Customer Service Representative

    October, 2021