James Harber

Head Of Customer Success at Webtrends Optimize

James Harber has experience working in various roles in the tech industry. James started their career in 2013 as a Product Owner at Aviva, where they were responsible for the motor quote and buy journey. James led agile processes and targeted completion and conversion rates. In 2014, they became the AB Testing Product Owner, leading the AB testing strategy and implementing Adobe target cross site. James also led a small enhancement initiative recognized at the board level. In 2015, they joined SessionCam as a UX Consultant/CRO analyst. James created usability insight reports, presented findings to stakeholders, and built relationships with customers. In 2018, they joined Glassbox as a Product Manager and stayed until 2023. Currently, they are the Head of Customer Success at Webtrends Optimize.

James Harber attended Thorpe St Andrew High School from 2001 to 2006. No degree or field of study information is provided.

Links

Previous companies

SessionCam logo
Glassbox logo
Aviva logo

Timeline

  • Head Of Customer Success

    September, 2023 - present