Kyla King

Kyla King is an experienced professional in customer service and higher education, currently serving as a Solution Consultant at Connect since February 2021, focusing on enhancing customer experience through ServiceNow's Customer Service Management application. Prior roles include University Relations Manager and Regional Account Executive at Prodigy Finance, as well as Associate Director for Client Services at Emory University, where responsibilities included advising over 500 international students on visa status and implementing case management software. Kyla also has a history as a Graduate Assistant at Indiana University's Office of International Services and has held marketing and communications roles at KidsCare Home Health, Richmond Towers Communications, and Bay Harbor Company. Kyla King holds a Master of Science in Higher Education and Student Affairs and a Bachelor of Arts in Journalism, both from Indiana University Bloomington.