Luke Mitchell is a seasoned Genesys Practice Manager at Connect, specializing in Genesys Cloud solutions with over 25 years of experience in the telecom and IT sectors. They began their career at Genesis Telecommunications, where they trained extensively on Avaya products and contributed to major system installations. At G3 Comms, they progressed through various roles, culminating in Services Manager, where they oversaw operations and supported a team of engineers. In addition to their technical proficiencies, Luke has acquired numerous certifications, demonstrating a commitment to professional development in the field. Luke has also enjoyed time away from the tech industry, completing ski seasons while providing training and logistics support.
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