Mickey Harkins is a Project Delivery Manager with over 30 years of experience in Revenue Cycle Management, specializing in Customer Service and Vendor Relations. Currently at Connect, Mickey manages project delivery, building upon a robust background that includes leadership roles at Optum, where they served as an Associate Director in Content Management, Training Delivery, and Quality Assurance. Previously, Mickey held various positions at Quest Diagnostics, focusing on patient experience and operational efficiency, and worked as a Unadjudicated Claims Analyst at SmithKline Beecham Clinical Laboratories. Mickey earned a diploma from Bishop Kenrick High School in 1985.
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