Mpho Mashau

Mpho Mashau is an experienced technical leader specializing in telephony and IT systems, currently serving as the Genesys PureConnect and Cloud Technical Lead at Connect since January 2023. Prior to this role, Mpho held the position of Senior Telephony Engineer at Pivotal Data from March 2020 to January 2023 and served as an ICT/CIC Systems Engineer at Elingo (Pty) Ltd from April 2014 to February 2020. Mpho's early career included roles as a Field Technician at Screamer Telecoms and SMMT Online, where responsibilities included maintaining tower connectivity and supporting government school computer labs. Mpho's educational background features multiple certifications in networking and infrastructure, including MCSE, CCNA, and ITIL Foundation, among others, establishing a strong foundation in information technology and systems engineering.