Natalie O'Connor

Natalie O'Connor is a skilled Client Success Specialist at WeInfuse, with a background in customer care from Thrive by Shopventory and Wix.com. With a focus on maintaining high customer satisfaction, Natalie achieved a 95% satisfaction rate while serving over 4,000 users at Wix.com and was promoted to the E-Commerce Product Support Team within a year to handle escalated issues. Natalie holds a Bachelor of Science in Fashion Merchandising from the University of Delaware and participated in a Student Exchange Program at The Hong Kong Polytechnic University, specializing in Apparel and Textiles.