A joint venture between ITC Hotels Ltd and Jodhana Heritage Resorts Pvt. Ltd, established in the year 1997, the WelcomHeritage Collection represents the finest traditions of heritage hospitality and tourism in India with an exclusive portfolio of 36 boutique properties comprising Palaces, Forts, Havelis, Nature Retreats and Wildlife Resorts, and spread across 13 Indian states and over 32 scenic and tranquil destinations.

WelcomHeritage Hotels

Nitesh Kumar

This department oversees the daily operations and strategic planning necessary for the organization's success.

Operations Management

This department manages all activities related to customer interactions and office support, ensuring smooth operational flow.

Front Office Operations

This department focuses on developing marketing strategies and managing sales operations to drive business growth.

Marketing and Sales

This department focuses on driving revenue through effective sales strategies and customer relationship management.

Sales Department

This department manages financial planning, administrative tasks, and oversight of sales functions.

Administration and Finance

This department oversees all aspects of food and beverage management, including planning, procurement, and service delivery.

WelcomHeritage Hotels

Org chart

Teams

Operations Management

Front Office Operations

Marketing and Sales

Sales Department

Administration and Finance

Food and Beverage

Offices

WelcomHeritage Hotels

Org chart

Teams

Operations Management

Front Office Operations

Marketing and Sales

Sales Department

Administration and Finance

Food and Beverage

Offices

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