Sue James is a seasoned professional with extensive experience in business analysis and software support, currently serving as a Senior Staff Support Engineer at WellSky since September 2009. With a robust background that includes roles as an Agile Product Owner and Solutions Analyst, Sue has demonstrated expertise in software feature design, project management, and customer support escalation. Previous experience includes significant contributions at Netsmart Technologies, where Sue focused on financial consulting and system analysis, and at Westcare Mental Health Center, managing accounts receivable and systems with notable improvements in revenue collection and process efficiency. Sue's accomplishments highlight a consistent history of developing successful applications and systems that enhance operational productivity.
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