Kerri Daly

Kerri Daly (McWaters) is an experienced professional currently serving as both an Outreach Specialist and Support Services Specialist at Wellways Australia since December 2022. Prior experience includes roles as an Intake and Registration Officer at Carer Gateway Wellways and a Property Claims Management Officer at RACQ, where Kerri demonstrated empathy and support during claims processing. Kerri has also worked as an Inbound Customer Service Representative, managing high-volume customer support in a complex environment, and as an NDIS Mental Health Support Worker providing personalized assistance to individuals with complex mental health needs. Academic contributions include a Sessional Academic role at Endeavour College of Natural Health, focusing on clinical practice education, and multiple internships as a Student Social Worker, emphasizing biopsychosocial assessments and case management. Kerri holds a Master’s Degree in Social Work from The University of Queensland and a Graduate Certificate in Education from QUT, among other qualifications.