Matthew Daly has extensive experience in the fast-food industry, primarily with The Wendy's Company since November 1993. Serving as Franchise Operations Coach, Matthew leads operational performance initiatives and enhances customer satisfaction within designated markets. Previous roles include Field Training Manager, where focus was on training, coaching, and optimizing restaurant management performance, and Customer Support Manager, providing strategic business support. As District Manager, Matthew developed guest satisfaction initiatives and fostered leadership growth within restaurants. Additional experience includes serving as Regional Expert, facilitating training and support across multiple locations, and as Division Training Instructor at Wendy's Management Institute, overseeing management course facilitation and ensuring operational standards in training stores.
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