Michael T. has extensive experience in IT support and project management, currently serving as an IT Support Specialist and R&D Project Manager II at Werfen since July 2022. Previously, Michael held roles at Instrumentation Laboratory, a Werfen Company, from October 2012 to July 2022, including Project Coordinator II and Technical Support Specialist II, where responsibilities included leading troubleshooting efforts, process improvement, and project timeline management. Prior to that, Michael worked at Voxware as a Technical Customer Support Engineer, overseeing internal support operations and escalation procedures from July 2007 to October 2012. Michael's career began at Majilite Corporation as a Sr. Customer Service Representative/MIS Technical Support from July 1999 to April 2005, focusing on high-performance luxury microfiber products. Michael attended Middlesex Community College from 1991 to 1992.
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