WestCX is the intelligent communication layer for regulated industries—driving trusted, AI-powered journeys across the moments that matter most.

Built for healthcare, pharmacy, financial services, and other complex environments, WestCX connects data, systems, and channels to ensure the right message reaches the right person at the right time—delivering better outcomes for both organizations and the people they serve.

At the center is WestCX Orchestrate—the system of action that coordinates every campaign, conversation, and interaction into a single connected journey.

Our Values: 
• Champion Our Customers – Every decision starts with the people we serve. 
• Earn Trust Always – Privacy, security and reliability are non-negotiable. 
• Unite and Amplify – Listen, include and empower – the best solutions come from working together. 
• Innovate with Purpose – Ensure AI drives real-world impact and measurable outcomes. 
• Rise to Every Challenge – Face obstacles head-on, learn from setbacks and deliver excellence every time. 

WestCX brings together the proven capabilities of the Mosaicx and Televox brands that power the WestCX platform today.

WestCX

Pam Kilzer

This department is responsible for analyzing data to provide insights and support decision-making across the organization.

Data Analysis

This department manages and supports the organization's technology infrastructure and services.

Information Technology

This department focuses on driving revenue through product promotion, sales strategies, and customer engagement.

Sales and Marketing

This department focuses on generating revenue by managing client accounts and driving sales.

Sales Department

This department is responsible for designing, developing, and maintaining software applications.

Software Development

This department oversees product strategy, development, and marketing to ensure successful market delivery and user satisfaction.

WestCX

Org chart

Teams

Data Analysis

Information Technology

Sales and Marketing

Sales Department

Software Development

Product Management

Offices

WestCX

Org chart

Teams

Data Analysis

Information Technology

Sales and Marketing

Sales Department

Software Development

Product Management

Offices

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