Al Renner

Al Renner is an experienced professional in the Customer Success field, currently serving as a Curriculum Consultant at the Southern Alberta Institute of Technology from January 2023 to July 2025, where Al is focused on enhancing the knowledge and prominence of Customer Success careers in Alberta. Prior roles include Manager of Customer Success at OPIsystems Inc., where Al modernized support systems, and various leadership positions at Aware360, including Director of Customer Success, where Al pioneered strategies to improve satisfaction and retention. Al has additional experience as a project manager, entrepreneur, and advisor, supporting professionals in technology and innovation, and is currently involved as a Customer Service Agent at WestJet and a HubSpot Solutions Provider at Yellow Room. Educational credentials include project management training from PMI Institute and emergency vehicle technician studies at EVTCC.