Anna Rosine, with a Bachelor of Science in Graphic Information Technology from Arizona State University, currently serves as a Product Owner for ServiceNow UX & ITSM at WestJet, focusing on enhancing user experience and self-service capabilities on the ServiceNow platform. Previous roles include UX Analyst positions at WestJet and FGL Sports Ltd, where Anna improved user experiences through research and design testing. With experience as a UI/UX Designer at Ice Edge Business Solutions and a background in academic support roles, Anna has managed the rollout of various user-centric features and initiatives across multiple platforms. Additionally, Anna operated an Etsy shop and contributed to UX research at the University of Calgary, showcasing a diverse skill set in user experience and design.
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