Phil Moad is an accomplished professional with extensive experience in digital product management and property management. As a Senior Portfolio Manager for Digital Products at WestJet since June 2018, Phil leads a team in delivering innovative solutions for westjet.com, marketing automation, and WestJet's conversational AI, Juliet. Additionally, Phil owns PK Mode Property Management, overseeing all aspects of property management to enhance tenant and owner relationships. With a background in the Canadian Armed Forces as a Combat Engineer and Armoured Reconnaissance, along with previous roles in digital marketing and online community management, Phil combines technical expertise with strong leadership skills. Phil holds a Certificate of Technology in New Media Design and Web Development from the British Columbia Institute of Technology and completed a Professional Community Management Course at Pillar Summit.
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