Andy Jack is an accomplished senior manager with extensive experience in customer experience, operations, and account management across various organizations. Currently serving as Senior Manager for Enterprise Simplification at Westpac New Zealand since December 2023, Andy previously held notable roles including Head of Customer Experience and Head of Customer Engagement at Flight Centre Travel Group and Executive Travel, respectively. Andy's career includes leadership positions at FCM Travel Solutions and other travel-related companies, focusing on operational excellence, business development, and strategic direction. Educational credentials include a degree in Marketing and Management from Edinburgh Napier University.
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