Shane Appleton

Shane Appleton is an experienced professional in IT service operations and management, currently serving as Service Group Owner for Technology Service Operations and Service Stability & Visibility at Westpac New Zealand since April 2021. Prior to this role, Shane held various positions at Fonterra from February 2012 to April 2021, including Infrastructure Operations Manager, Manager of Service Management, and IS Service Operations Manager, where responsibilities included managing supplier relationships, leading service management teams, and overseeing change and incident management. Shane's career also includes a supervisory role at The Warehouse Ltd, alongside a Bachelor of Business and Information Management from The University of Auckland.