Abbey Trim

Abbey Trim (nee Jones) has extensive experience in customer lifecycle management and digital optimization, currently serving as Manager of Customer Lifecycle and Growth at Westpac since October 2019. Prior to this role, Abbey Trim worked at BT from June 2016 to October 2019, where responsibilities included Manager of Member Retention and Team Manager of Customer Relations in Superannuation, Investments, and Retirement. Abbey Trim's career began at LINK Healthcare, with roles ranging from Marketing Associate to Marketing Assistant, focusing on product management and strategic marketing initiatives. Additionally, Abbey Trim has experience in customer service and team management from a position as Senior Receptionist at Fitness First Australia. Education includes a Mini MBA in Marketing from Marketing Week and a Bachelor of Business in Marketing from the University of Technology Sydney.