Ben Duffield is a motivated leader in operational excellence and continuous improvement with over 10 years of experience in the finance industry. They hold a Bachelor's degree from the University of Queensland and an MBA from Monash University. Currently, Ben serves as a 2023 Young Ambassador for the Banking & Finance Services Oath, working to integrate ethics and integrity within the industry. Ben co-founded Surmount Expectation, a non-profit organization dedicated to mentoring young adolescents, and has held various roles at Commonwealth Bank and Westpac, where they focused on enhancing customer satisfaction and fostering a culture of continuous improvement.
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