John Todesco is a seasoned operations manager with extensive experience in high-stakes environments. Currently serving as the Group Operations Manager at Westpac since March 2012, John is the first escalation point for managing high severity incidents and leading major change implementations. Prior to this role, John was the National Operations Manager at IBM from June 2005 to March 2012, where responsibilities included restoring service following major incidents and managing a 24/7 operations team. Additionally, John held the position of IT Service Delivery Manager at IBM, acting as the single point of contact for service delivery and ensuring service quality across various teams. Educational background includes attendance at Marist Brothers Eastwood.
This person is not in any teams
This person is not in any offices