Mark Richardson

Mark Richardson is an experienced banking professional with a strong background in business banking and management. Currently serving as a Senior Manager for Sales Effectiveness and Change at Westpac since September 2018, Mark has effectively represented Business Banking partners to ensure smooth regulatory and process enhancements. Prior roles at Westpac include Operations Manager for SME Banking and acting Regional General Manager, where a focus on customer service and relationship banking was emphasized. Mark's previous experience as CFO at Smoke Alarm Testing Services and General Manager at Wards Accounting Group further showcases a diverse skill set in financial management and team leadership. Beginning a career at National Australia Bank as a teller, Mark progressed through various roles to become a Business Banking Manager. Mark holds a Diploma in Banking & Finance and an Associate Diploma in Accounting, supplemented by additional banking courses.