Michelle Tan is an experienced Service Owner currently leading Business Lending transformation and delivery at Westpac, where they have driven significant digital projects and sales outcomes across various channels. With 20 years in the banking and financial services industry, they have held multiple roles including Senior Product Manager and Digital Analytics Manager, focusing on innovation and user experience. Michelle earned a Bachelor of Science (BSc) in Computer Science from the University of New South Wales. Prior to Westpac, they gained valuable experience at organizations such as Franklin Templeton Investments, Stockland, and News Digital Media.
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