Ming Yeap is a seasoned Senior Business Analyst at Westpac with over 13 years of experience in financial services, beginning in March 2010. Ming has played a pivotal role in compliance and transformation projects within Consumer and Transactional Services Operations, contributing significantly to the design and implementation of compliance processes for various financial products. Previous roles at Westpac include Business Analyst, Associate Business Analyst, and Subject Matter Expert, where Ming effectively engaged in project management, change management, and stakeholder collaboration. Ming's early career includes positions at Genworth Mortgage Insurance, Wizard Home Loans, and National Australia Bank, complemented by a Bachelor of Commerce in Economics from the University of Sydney. Key achievements include co-designing an integrated virtual customer assistant for St George Bank's Credit Evaluation system, enhancing operational efficiencies and regulatory compliance across various project initiatives.
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