Mitchell Stradmann

Mitchell Stradmann is a Certified SOCAP Complaints Management Professional with extensive experience in complaints management and dispute resolution. Currently employed at Westpac Banking Corporation for over seven years, Mitchell leads a team focusing on regulatory compliance and operational improvements. Previous roles include positions at Summit Fleet Leasing, Prosperion Fleet & Novated Leasing, and FleetPlus, where they developed expertise in customer service and banking solutions. Mitchell has consistently excelled in performance metrics and is recognized as a Subject Matter Expert among peers. They hold a Higher School Certificate and completed studies in Accounting at the Australian Careers Business College.